1 Topic by Jared

  • Registered: 03/25/10
  • Posts: 15

Topic: Growing Pains and Excellence

All,

During the last 24-hours we've experienced the biggest influx of signups per minute that we've seen yet. Since we read all applications and approve them manually, the current team can no longer keep up at the usual pace of approving/rejecting signups. As such, all new account applications are taking longer to process than normal and on behalf of the team I apologize for the inconvenience.

To address this issue we've decided to bring on another account approval admin who will assist us during this time. We should be able to make a considerable dent in the 500+ accounts awaiting evaluation.

Again, sorry for the delay in activating your accounts. We are working as quick as possible to make your devio.us experience something you will never forget.

Thanks for understanding,

Your devio.us admin team.

  • Registered: 04/28/10
  • Posts: 1

Re: Growing Pains and Excellence

Greetings,

I was just denied an account.  I am a network engineer on the east coast.  I intended on using this shell to run some traceroutes or pings from a node outside the networks under my control.  I am very disappointed that my application for an account was rejected.  Can you please explain why?

Thanks,
Lou Goddard

3 Reply by Kayla

  • Kayla
  • Idea Gardener
  • Offline
  • From: Orlando
  • Registered: 03/16/10
  • Posts: 73

Re: Growing Pains and Excellence

Hi Lou,

Many applications which we reject only have one or two words, that may have been what happened with your sign up. We're just looking for a little more detail. Now that you've explained, please reapply and put in the reason "pre-approved by Kayla" and we'll get the user details to you right away.