Free Geek, Portland, OR
Build Instructor Assistant, Advanced Testing; Volunteer, April 2010 - Current.
As a Build Instructor Assistant I assit a paid staff member in running a 4 hour long "build session". I assist volunteers in learning how to put together a working computer from the donated computers and troubleshoot issues as they arise. The Advanced Testing segment allows me to process incoming hardware such as CPUs and RAM; running the components through the designated testing regime to find the usable components in a field of donated parts.

IKEA, Portland, OR
Sales and Restaurant Co-Worker, June 2007 – Current.
Provide customers with product knowledge while offering creative ideas on uses of products. Maintain product visibility and prep space for incoming stock. Participated in store build-up and opening. Helped shape initial co-worker routines.

Stream Global Services, Portland, OR
Technical Support, Product Expert, May 2005 – June 2007.
Recognized twice for leading the team in customer satisfaction and call time goals. Cross-trained to support multiple products at expert contract level. Developed software bug resolutions and implementation with customers. Provided work-arounds and issue resolutions on multiple troubleshooting documents.

Contract and Freelance Agent, Florida, Colorado, California, Oregon
Lighting Designer, Stage Manager, January 2001 – May 2005.
Maintained a tight schedule while meeting quality artistic standards. Managed and trained interns. Interpreted artistic vision into real-world applications. Excelled within a high stress and quickly changing environment.

University of Portland, Portland, OR
Current Student - Major: Computer Engineering and Psychology
Expected Graduation: 2013

Portland Community College, Portland, OR
Current Student
President’s list, Dean’s List
Phi Theta Kappa, Honor Society, Sylvania

Full Sail University, Winter Park, FL
A.S. in Show Production and Touring Personnel, 2003
Graduated with Honors